Refund policy

RETURN & REFUND POLICY
Last updated: May 1st, 2026

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RETURN POLICY
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We have a 7-day return policy, which means
you have 7 days after receiving your item
to request a return.

We want you to love everything you order
from FarSee. If something isn't right,
we're here to make it right. 🤍

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ELIGIBILITY FOR RETURN
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To be eligible for a return, your item must:

✅ Be in the same condition as received
✅ Be unused and undamaged
✅ Have original tags attached
✅ Be in its original packaging
✅ Include receipt or proof of purchase
✅ Include an unboxing video as proof
(Required for all return requests)

⚠️ Note: Unboxing video is mandatory.
Returns without video proof will
not be accepted.

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HOW TO START A RETURN
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Step 1 — Contact us within 7 days
of receiving your order

Step 2 — Email us at:
farsee.store@gmail.com
OR message us on Facebook:
facebook.com/FarSee

Step 3 — Include the following:
→ Your full name
→ Order details
→ Reason for return
→ Clear photos of the item
→ Unboxing video

Step 4 — Wait for our confirmation
We'll respond within
24-48 hours

⚠️ Important: Items sent back without
first requesting a return will not
be accepted.

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DAMAGES & WRONG ITEMS
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Received a damaged, defective
or wrong item?

Please contact us IMMEDIATELY
upon receiving your order.

📩 Email: farsee.store@gmail.com
💬 Facebook: facebook.com/farsee.store

Include:
→ Photos of the damaged item
→ Unboxing video (mandatory)
→ Your order details

We will evaluate and resolve
the issue as quickly as possible. ✅

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NON-RETURNABLE ITEMS
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The following items CANNOT be returned:

❌ Candles (once used or lit)
❌ Personal care or hygiene products
❌ Custom or personalized orders
❌ Sale items or discounted products
❌ Gift cards
❌ Items without original packaging
❌ Items without unboxing video proof

Please get in touch if you have
questions about a specific item.

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EXCHANGES
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Want a different item?

The fastest way to exchange:

1️⃣ Request a return for your item
2️⃣ Once return is accepted —
place a new order for
the item you want

For exchange queries:
📩 farsee.store@gmail.com
💬 Facebook Inbox

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REFUNDS
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Once we receive and inspect
your returned item —

✅ Approved returns:
Refund will be processed within
5-7 business days via:
→ bKash
→ Nagad
→ Bank Transfer
(as agreed upon)

❌ Rejected returns:
We will notify you with
the reason via email
or Facebook message.

⚠️ If 10 business days have passed
since your return was approved
and you haven't received your refund —
please contact us immediately at:
📩 farsee.store@gmail.com

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RETURN SHIPPING COST
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🔴 Wrong or damaged item received:
→ FarSee covers return
shipping cost ✅

🟡 Change of mind return:
→ Customer covers return
shipping cost

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For any return or refund questions:

📩 Email: farsee.store@gmail.com
💬 Facebook: facebook.com/FarSee
🛒 Website: farsee.store

Our team is available:
Saturday — Thursday
10:00 AM — 8:00 PM

We typically respond within
24 hours. 🤍

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FarSee — Elevate Your Living 🏡✨
farsee.store
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Refund policy

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