Shipping policy

SHIPPING POLICY
Last updated: May 1st, 2026

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OVERVIEW
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At FarSee, we want your order to reach 
you as quickly and safely as possible. 
We deliver to every corner of Bangladesh 
with care and reliability. 🚚🏡

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ORDER PROCESSING TIME
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⏱️ Orders are processed within:
   1 — 2 business days

📅 Business days:
   Saturday — Thursday
   10:00 AM — 8:00 PM

⚠️ Orders placed on Friday or 
public holidays will be processed 
the next business day.

⚠️ During sales, Eid or special 
events — processing may take 
an additional 1-2 days.
We appreciate your patience! 🤍

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DELIVERY TIMEFRAME
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📍 Dhaka City
   → 1 — 2 business days

📍 Dhaka Outside / Other Districts
   → 3 — 5 business days

📍 Remote Areas
   (Chars, Hill Districts etc.)
   → 5 — 7 business days

⚠️ Note: Delivery times are estimates.
Delays may occur due to weather,
courier issues or public holidays.
We will keep you informed. ✅

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SHIPPING CHARGES
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📍 Inside Dhaka:        ৳70
📍 Outside Dhaka:       ৳120
📍 Remote Areas:        ৳150

🎉 FREE Shipping:
   On orders above ৳1,500
   (Inside Dhaka only)

⚠️ Shipping charge is calculated
at checkout and shown clearly
before order confirmation.

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PAYMENT METHOD
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💳 Cash on Delivery (COD) ✅
   → Pay when you receive 
     your order
   → No advance payment needed
   → 100% safe & secure

💳 Online Payment ✅
   → bKash
   → Nagad
   → Credit / Debit Card
   → Bank Transfer

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OUR COURIER PARTNERS
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We work with trusted courier 
services across Bangladesh:

🚚 Pathao Courier
🚚 Redx
🚚 Sundarban Courier
🚚 SA Paribahan
🚚 Steadfast Courier

Courier partner is selected based 
on your location for fastest 
and safest delivery. ✅

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ORDER TRACKING
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Once your order is shipped —

📲 You will receive:
   → Courier name
   → Tracking ID / number
   → Estimated delivery date

via Facebook Message or 
phone number provided. ✅

You can track your order at:
→ Courier's official website
→ Or contact us directly

📩 farsee.store@gmail.com
💬 Facebook: facebook.com/FarSee

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PACKAGING
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Every FarSee order is packed with:

📦 Secure bubble wrap protection
📦 Sturdy outer packaging
📦 Fragile items double-wrapped
📦 Gift packaging available
   (request at checkout or 
    mention in order notes) 🎁

We treat every order like a gift — 
because it might just be one. 🤍

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FAILED DELIVERY
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If delivery fails because:

📵 Phone was unreachable
🏠 Wrong address provided
❌ Customer unavailable

→ Courier will attempt 
  delivery 2 more times

→ After 3 failed attempts —
  order will be returned to us

→ Re-delivery charge will apply
  for sending again

⚠️ Please ensure:
→ Correct phone number
→ Accurate full address
→ Someone available to receive

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DAMAGED IN TRANSIT
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If your order arrives damaged:

1️⃣ Do NOT accept the parcel
   if visibly damaged outside

2️⃣ If damage found after opening:
   → Take photos immediately
   → Record unboxing video
     (mandatory for claims)
   → Contact us within 24 hours

📩 farsee.store@gmail.com
💬 Facebook Inbox

We will arrange replacement 
or refund. ✅

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IMPORTANT NOTES
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⚠️ FarSee is not responsible for:
→ Delays caused by courier
→ Delays due to natural disasters
→ Delays during Eid/public holidays
→ Wrong address provided 
   by customer

✅ FarSee IS responsible for:
→ Safe packaging
→ Correct item sent
→ Timely handover to courier
→ Providing tracking information

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CONTACT US
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For any shipping questions:

📩 Email:    farsee.store@gmail.com
💬 Facebook: facebook.com/farsee.store
🛒 Website:  farsee.store

Available:
Saturday — Thursday
10:00 AM — 8:00 PM

We typically respond within 
24 hours. 🤍

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FarSee — Elevate Your Living 🏡✨
farsee.store
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